PRODUCT — ZANARA TICKET SYSTEM
The ticket system in which your whole organisation works together.
Picture this: every report in your organisation comes in to one place, gets planned, carried out and completed without you having to chase it. A clear workspace of its own for every role, set up around how your organisation works.
ROLES
A workspace of its own for every role in your organisation.
Your planner sees all incoming tickets, prioritises by SLA and assigns to a technician or subcontractor.
FEATURES
What is in your system.
- 01Tickets with priority, SLA monitoring and full history
- 02Portals for clients, subcontractors and administrators
- 03Roles and permissions down to field level
- 04Locations and cost centres as the central foundation
- 05Periodic maintenance and recurring tasks
- 06Photos and documents per ticket, with compression
- 07Notifications and automatic status updates
- 08Integrations with existing systems
- 09Modular, extendable with custom modules
FOR ANY INDUSTRY
Built for every organisation that carries out work. Including yours.
- Facility management
- Real estate and property management
- Retail and multi-site chains
- Hospitality and food service
- Installation and building services
- Logistics and transport
- Education
- Professional services
- Manufacturing and workshops
- Non-profits and associations
- Internal IT and service desks
Zanara is not intended for safety-critical or excluded applications, such as medical technology, vehicle and weapon systems. See the terms and conditions.
Do you want to see how the ticket system works for your teams and locations?
In a demo call we walk through your reports, roles and processes, so you see exactly how your organisation works with it a year from now.
No obligation. We listen first, and you commit to nothing.